HPD Reward
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- HPD Reward
HPD REWARD (hereinafter referred to as HPD Reward) allows you to use group facilities of H.P.D group hotels and inns at a discount, as well as
This is a membership program to help you enjoy your stay, including information on members-only plans and great services.
There is no joining fee or annual fee.
Stay at a preferential rate Benefit 1
You can reserve your stay at a preferential rate from the member-only page on the official website of H.P.D. Group hotels and inns or from the official app.
Earn and use points Benefit 2
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1. Earn points |
By making a reservation from our hotel's official website or official app,1% of the accommodation fee will be awarded as points. |
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2. Check your points |
Points will be awarded within 7 days from the check-out date. |
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3. Use points |
1 point is worth 1 yen and can be used when making your next accommodation reservation from the official website. |
Get 1,000 points when you register as a new member Benefit 3
Points will be awarded within 7 days of registration and can be used for stays.
Restaurant/Bar 10% OFF Benefit 4
During your stay, you can enjoy 10% off food and drinks at each restaurant and bar facility.
*Please present your membership number when paying at each restaurant. Please note that if it is not presented, it will not be applied at the time of check-out.
10% off spa menus at group hotels and inns Benefit 5
*Excluding Renaissance Thalassotherapy *Excluding some menus such as seasonal menus
5% discount on shops at group hotels and inns Benefit 6
*Excluding Renaissance and Coco Garden *Kissho Yamanaka Purchases over ¥3,000 *Kagari Kisshotei Purchases over ¥2,000
smartphone app
By using the official app (free: iOS, Android), you can use the benefits of membership more easily and easily.
Great deals exclusive to the official app
We will deliver great deals on group hotels and inns, such as app-only plans and limited-time sales, which are not even posted on the official website.
App limited coupon
We will notify you of campaign benefits by push notification.
Great value and convenient features
You can check the crowd status of hot springs and activities. (Excluding some facilities)
Point management
You can check your current earned points from the app.
HPD Rewards Official App
Download here
HPD Rewards Q&A Q&A
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QWhat are HPD Rewards?
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A
This is a membership program for customers using hotels and inns operated by HPD Corporation and group companies.
We offer various benefits to satisfy our customers.
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QWhere can I use my HPD Rewards membership and points?
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A
Renaissance Okinawa Resort, operated by HPD Corporation; Coco Garden Resort Okinawa , Aoaonarut Resort, Kissho CAREN, Tsuruya Kisshotei, Kissho Yamanaka, and Kagari Kisshotei.
Currently, this is only applicable to accommodation reservations made from the official website, but the scope of use is expected to expand in the future, including for restaurants and activities.
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QWhat are the benefits of joining HPD Rewards?
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A
Points will be awarded based on the amount of reservations made through the official website of each accommodation facility.
The points you earn can be used as discount points when you book your next stay.
We also offer accommodation plans and benefits exclusive to HPD Rewards members. There is no joining fee or annual fee.
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QHow can I make a reservation at member rate?
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A
If you make a reservation while logged in, accommodation plans with member-only rates will be displayed.
*Some products are not applicable.
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QWhich charges are eligible for points?
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A
Applies to accommodation reservations made from the official website of each accommodation facility.
In the future, the range of points earned will be expanded.
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QHow can I find out how many points I have?
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A
When you log in, your current number of points will be displayed.
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QDo points have an expiration date?
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A
Valid for 3 years after acquisition.
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QHow long does it take for points to be added to my account?
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A
It may take up to 7 days.
If it does not seem to have been added even after that period,+81 98-965-0707Please contact us from 9:00 to 18:00.
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QPoints earned from past stays were not added. What should I do?
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A
We will conduct an investigation, so please contact each hotel directly from the registrant.
Please note that it may take up to 7 days after checkout for points to be added.
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QHow do I use points to make reservations for family and friends?
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A
On the reservation application screen, enter the member's information and the number of points you wish to use in the reservation information field, and enter the information of your family and friends in the guest information field.
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QCan I earn points for separate reservations?
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A
Points will be added to the reservation representative.
If a representative makes a reservation for multiple rooms, only that representative will be awarded points according to the number of rooms used.
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QIf the account registrant makes and pays for a reservation for another person, can the account registrant earn points?
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A
can.
Points will be added to the account of the person who made the reservation. Even if the person staying at the hotel pays for the stay, points will be awarded to the person who made the reservation.
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QWhich mobile phones is the official app compatible with?
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A
Compatible with Android and iOS.
Compatible OS are Android (6.0 or higher) and iOS (11.0 or higher).
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QWhat kind of app is it?
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A
You can check advantageous information such as earned points, event promotions at each facility, and exclusive benefits for HPD Rewards members.
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QWhat should I do if the app doesn't start?
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A
Please delete the app and download it again. Also, please check if the supported OS is compatible.
