Reservation
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- Activities
- Reservation
About application
- Make reservations after check-in and during your stay.activity counter(8:30-17:00) on a first-come, first-served basis.
- Please note that we do not accept reservations over the phone. (Excluding some menus)
- The deadline for all menus is one hour before the start time of each program. （一部メニューを除く）
- Flight cancellations, cancellations, schedule changes, and changes to capacity and age restrictions may occur without notice due to weather, ocean conditions, animal health conditions, and other circumstances.
- Decisions regarding events and content changes will be made one hour before the event, so please check with the activity counter before using.
- If you are staying at a hotel other than our hotel or a group hotel, we will only accept menus that are available at the time you come to the counter on the day of the event.
Regarding cancellations and changes
- For cancellations or changes, please contact the activity counter (8:30-17:00).
- For cancellations and changes, the following fees will be charged.
The day before (until 17:00) 50% of the regular price
100% of the regular price on the day - Reservations for canceled menus can be made at the activity counter.
- We do not accept reservation changes over the phone.
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To outpatient customers
- Facility usage fees are ¥4,500 for adults, ¥3,000 for elementary school students, and ¥1,000 for preschoolers (3 years old to elementary school age).
- Please refrain from bringing food and drinks, music equipment, cooler boxes, beach umbrellas, leisure seats, chairs, etc.
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Regarding the use of beach towels
- Beach towels can be rented at the counter inside the indoor pool.
Request for cooperation in safety management
- To prevent accidents, please follow the instructions of staff and instructors.
- If you are using a snorkel at the beach, please wear a life jacket (free rental).
- Children under elementary school age must be supervised by their parents when swimming.
- Please refrain from swimming while under the influence of alcohol.
- For small children swimming, please wear arm helpers (free rental).
- Customers participating in the programs listed below will be asked to fill out a health questionnaire at the time of participating in the program.
You may also print out the health questionnaire below, fill it out, and bring it with you.
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marine program |
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field program |
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About advance reservations
- Those staying at our hotel or group hotels can make advance reservations for the following programs.
①Family Dolphin S (Swim Plus)
②Dolphin Odyssey
③Dolphin Encounter S (Swim Plus)
④Minna Island snorkeling
⑤Trolling
⑥Boat fishing
⑦Parasailing
⑧Yacht cruising
❾Trial diving
❿tour diving
⓫Diving license course (until 14 days in advance)
※❾~⓫Please contact us separately.
*Those staying at the hotel (those staying for 2 nights or more in July and August) can make reservations by phone up to the day before their check-in date.
Procedures must be completed at the counter by the day before the participation date. At that time, we will check if there are any height restrictions.
*Advance reservations for check-in date are not possible.
charter cruise
About application
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Contact information |
activity counter |
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TEL |
+81 98-965-0707（9:00～17:00） |
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Remarks |
・Check-in dateThe day beforeReservations can be made by phone. After checking in,The day before useYou will need to complete the necessary procedures at the activity counter. (Applications from July to September are limited to hotel guests only) |
